Frequently
asked questions

Go Green. Save Green

Save Money Sustainably

Residential FAQ's

Household income is the total amount of money earned by every member of a single household. Sources of household income include wages, salaries, investment returns, retirement accounts, and welfare payments.

You will need to have permission from the landlord/owner of the property. Please be advised that you will need to prove this at a later stage of the application.

This is the application form that Merchant West requires in order to review your financing application. Please complete the entire application. You will be asked to upload the document at a later stage in this financing application.

A Credit Application Form is a requirement for any customer that wishes to have a payment plan outlined with the Probe Corporation. This document will need to be completed in full and uploaded in the relevant section of your application.

To expedite your application, please ensure to upload all the required documentation as requested within the Credit Application.

*Please note that if you are unable to upload any of the documents or if they are not applicable, it will be possible to continue with the application.

If your business is less than 1 years old you can still proceed with your application, however we will request Financial Statement and approve your application based on the health of your business.

Management accounts are financial reports produced for the business owners and managers. These typically include your profit & loss account, your statement of financial position (balance sheet), and your cash flow statement.

This is indication of what your average electricity bill / amount of prepaid electricity you buy per month. If you are entirely unsure, Probenergy can offer an Energy Audit to log your daily energy consumption to be used to size your alternative energy solution appropriately.

Commercial FAQ's

Please note that if the business is owned by a trust, a trustee needs to provide all the relevant information for this application.

This is the application form that our funding houses require in order to review your financing application. Please ensure to complete the entire application as this will streamline your application.

A Credit Application Form is a requirement for any customer that wishes to have a payment plan outlined with the Probe Corporation. This document will need to be completed in full and uploaded in the relevant section of your application.

To expedite your application, please ensure to upload all the required documentation as requested within the Credit Application.

*Please note that if you are unable to upload any of the documents or if they are not applicable, it will be possible to continue with the application.

Management accounts are financial reports produced for the business owners and managers. These typically include your profit & loss account, your statement of financial position (balance sheet), and your cash flow statement.

Debtors

This is a financial report that details the amount of money that the business is owed by its customers by grouping and sorting the amounts according to the number of days outstanding.

Creditors

This is a financial report that details the amount of money that the business owes to its suppliers by grouping and sorting the amounts according to the number of days outstanding.

This is indication of what your average electricity bill / amount of prepaid electricity you buy per month. If you are entirely unsure, Probenergy can offer an Energy Audit to log your daily energy consumption to be used to size your alternative energy solution appropriately..